Our philosophy is to provide support for centre management and anyone who has an interest in bettering the customer service environment through the audit tool Snapshotz and through other services we provide.
CustomerServicesAudit the developers of the Snapshotz programme is a company with over twenty years of intensive experience in the customer service arena.
Deepak Selvaratnam started developing the concept in 2003 based on over a decade of experience, covering several industries in many countries.
Deepak has a MBA (Col), Member of the Chartered Institute of Marketing UK, is a certified project management professional (PMP) and has certifications in shipping, insurance and loss prevention.
Feng has a BSc degree. He counts many successful software developments encompassing a variety of technical knowledge and skills. Feng’s focus is the continued development and delivery of Snapshotz solutions.
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