Snapshotz Online Service Centre and Assessor Certification
Customer Service Centre Certification
Join the Global Continuous Improvement Programme to be Certified and Rewarded
Customer Service centres can now be recognised and rewarded for the contribution
they make to the organisation and its customers.The Snapshotz Online tool and
the assessment process makes centre certification and recognition simple, time
and cost effective.Be certified and recognised in two easy steps.
Join Now | Snapshotz Continuous Improvement Programme | Reports
Certification Advisory Council
A global advisory council consisting of eminent industry professionals drawn
from all five continents advise on contact centre and assessor certification.
The objectives of the global advisory group are to:
1. Bring global
and regional perspectives and expertise to driving best practice in strategy,
operations and management
2. Input into the Snapshotz Online certification
tool and process
3. Input into the registration process and continuous
professional development of certified assessors
Advisory Council Members
Snapshotz Online Service Centre and Assessor
Become a Certified Snapshotz Consultant and drive value to the organisation
and yourself. Apply to become a consultant using the forms below to be accepted
into the Snapshotz Consultant and Assessor Training Programme (SCAT).
Organisations can train internal staff to become accredited with the use of the
Snapshotz Online tool and process by enrolling for the Snapshotz Consultant and
Assessor Training Programme (SCAT) at venues local to your region.
Apply | Code of Ethics
| Training Calendar
| Certify Internally