Snapshotz Online lists on Salesforce.com App exchange
Continuing with Snapshotz Online Focus to be the first choice of tool for customer service, contact centres or tech support environs, Snapshotz Online has listed on the Salesforce.com App exchange - http://sites.force.com/appexchange/apex/results?type=Services&keywords=snapshotz
The AppExchange is a one-stop marketplace for on-demand business applications. The AppExchange makes it easy to find, sample, and select from hundreds of apps for your business, all preintegrated with Salesforce.
Whilst contact centres that use Salesforce can access the tool Customer service environments not using salesforce can easily access the Snapshotz Online tool with the same link.